Customer Support
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Guest Comments
Well trained staff ...
All the staff were very kind and well trained, always smiling and working hard. Very, very comfortable and good activities. Everything excellent!
Reiko Ishikaza (Japan)
(September 2009)
(September 2009)
Loved the gentle staff ...
This was a very good trip. We loved the kayaking and the cave. Also loved the gentle staff and the food and music onboard.
Bekkay Ali (France)
(September 2009)
(September 2009)
One of the greatest boats ...
This is one of the greatest boats in the world! We all enjoyed the trip very much. Thanks to all the staff, you gave us a wonderful vacation.
Joanne Tsao (Taiwan)
(August 2009)
(August 2009)
Definitely coming back ...
We had a wonderful time on Halong Bay. The service staff and whole crew did an excellent job, they looked after us well and gave lots of information (especially the Tour Guide) that helped us to understand the place. It was an amazing visit to this World Heritage site. We are definitely coming back and will recommend to friends. Thank you so much!
Violetta R. Agasino and Russell Holliday (England)
(August 2009)
(August 2009)
Attention to details that delighted us ...
We enjoyed a very pleasant trip. We appreciated the very personable staff, a nice and clean environment on board, and an attention to detail that delighted us (for example - the impromptu substitute shovel and pail for the children for the beach). Your crew achieved successfully what we desired and we thank you for the level of service you provided. Many more happy sailings for you.
Lan and Family (Vietnam and USA)
(August 2009)
(August 2009)
Great decision ...
The tour guide on board was wonderful. The whole adventure, from meeting at the pier, to checking in the cabins, to excursions and dining - all excellent. I did a lot of research on the internet and decided to go with Indochina Sails - great decision! Thank you for a wonderful stay.
Barbara Stephens (Australia)
(July 2009)
(July 2009)
The trip was fantastic ...
The trip was fantastic. We spent 4 days in total in Hanoi, but the highlight of our entire trip was the tour with Indochina Sails.
The hotel pick-up from Hanoi was punctual and the driver was very careful. The check-in to our cruise at Halong Bay was seamless and we were very impressed by the room and the quality and level of service provided throughout the cruise. We will definitely recommend it to our friends.
Thanks again for all your help in assisting with the booking. You were very helpful.
Sharon de Castro and Ling Chua (Singapore)
(June 2009)
(June 2009)
Comments Please !